Flyward Unifies Communication Channels to Serve You Better

As we continue to improve and innovate, your experience remains our top priority. By unifying our communication channels, we aim to serve you faster and better, no matter where in the world youre heading.

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date

17.07.2025

Author

Flyward Admin

At Flyward, our mission has always been to make your travel experience smoother, simpler, and more personal—from the moment you dream of a trip to the second you return home. In line with this commitment, we are excited to announce the consolidation of all our customer communication channels. This move is designed to centralize support, streamline interactions, and ensure that every question, concern, or travel request gets the attention it deserves—quickly and efficiently.

Why We're Consolidating

As Flyward continues to grow and serve more travelers across the globe, we recognize the importance of delivering fast, consistent, and personalized support. By centralizing communication, we can better:

  • Respond faster to your needs

  • Maintain consistency in information

  • Track and follow up on inquiries seamlessly

  • Provide tailored assistance through your preferred platform

This is not just a backend upgrade, it's a service promise

Our Official Communication Channels

To make it easier for you to get in touch with our team no matter where you are, we've simplified and standardized our communication platforms. Please note the following official channels for all customer service needs:

📞 Phone Support

Our regional contact numbers are available Monday through Friday during working hours:

  • UAE: +971 4 543 7000
    GMT+4 | 9am–6pm

  • Lebanon: +961 1 202 177
    GMT+3 | 9am–6pm

  • USA: +1 332 266 2202
    EST | 9am–6pm

Whether you're in Dubai, Beirut, or New York, our teams are ready to help during local business hours.

💬 24/7 Chat Support

For more flexible, real-time assistance, we also offer chat support on the platforms you already use daily, available 24 hours a day, 7 days a week:

These platforms are monitored by our travel advisors and support teams, so you’ll always get the Flyward-level service you’ve come to expect—quick replies, expert answers, and a human touch.